The Challenges
Changing Expectations
Fulfilling “I want, what I want, when I want it” customer expectations.
Stay
Relevant
Increased competition from online retailers that don’t have brick and mortar stores.
Logistical Inconvenience
Sustainability to provide home deliveries. Least efficient way to deliver goods due to delivery personnel and required vehicle cost.
Customer Inconvenience
Most home deliveries don’t accommodate customer schedules, resulting in loss, delays and customer retention.
Why Secure Lockers
at Retail Locations?
Why Lockers?
Retailers invest in Secure Lockers to offer value through convenient services that fits with customer lifestyles, routines, and improve overall customer loyalty and experience.
Benefits
Labour saving
Lower Operational Costs
Quick Service
24/7/365 Convenience
The Customer Journey
Online Order
Customer orders and pays online and select pick up in-store
Fulfillment
Customer concierge loads the order in secure locker
Confirmation
Auto-notification with PIN is sent to customer with pickup instructions as soon as the locker door closes
In-Store
Customer arrives during or after business hours, enters PIN and collects the order
The Solution
Reliability & Consistency
Consistency in order delivery for customers the way they want it that creates loyalty.
eCommerce
Benefit
Online order pickups will still bring customers to the store. It offers contactless pick up of items ordered online.
Logistical Improvements
Reduce need for home deliveries and associated costs of delivery vehicles and drivers.
Customer
Satisfaction
Not every order wants to be executed immediately. Compliment customer lifestyle, schedule and routine to pickup orders when it suits them.
Modern & Sleek Design
Commercial grade touch screen, timeless design with lighted compartments for premium experience
Modular &
Expandable
Grow as you need and mix and match machines as your requirements change. Add a locker/s to increase the functionality
Intelligent Cloud-based Software
That offers easy management and support of the machines. Integration with Servicenow.
Make it
yours
Make it yours with custom designs from our in-house design team
UV Lights in Lockers
Sanitize the interior compartment, 30-45 second cycle to disinfect where the UV light shines. Use for personal items i.e. reusable masks, mobile phones or laptops
Logistics & Shipping
Ability to meet complex logistical and deployment requirements to deliver solutions worldwide.
Signifi Screen Save
Liquid nano protective coating on all touchscreens (optional) reacting as an anti-bacterial barrier. Lasts for up to 30 days depending on amount of traffic
Dynamic Workflow
Functionality within VISION software platform that allows for quick installation and effortless customisation
Our Integrated Solution
Our unique BOPIS Locker Solution assists Retailers to improve customer shopping convenience. Allow shoppers to pick up orders when its convenient for them.
Contact us today to talk about your solution